Document Citation: 13 CCR 345.41

Header:
CALIFORNIA CODE OF REGULATIONS
TITLE 13. MOTOR VEHICLES
DIVISION 1. DEPARTMENT OF MOTOR VEHICLES
CHAPTER 1. DEPARTMENT OF MOTOR VEHICLES
ARTICLE 4.7. SCHOOLS FOR TRAFFIC VIOLATORS
CLASSROOM STANDARDS AND CONDUCT

Date:
08/31/2009

Document:

§ 345.41. Class Cancellations

(a) Should a school cancel any scheduled class, the school shall notify the department in writing or by telephone as referenced in subdivision (b). The department shall receive such notification no later than 5:00 P.M. on the fifth business day preceeding the scheduled class date. The school shall notify affected students a minimum of 4 days prior to the scheduled class in writing or by telephone. Schools with a website may elect to additionally post an alert message on the homepage when a class is cancelled.

(b) If emergency circumstances prevent timely written notice to the department of class cancellation, the school shall telephone the department at least 72 hours prior to the scheduled class. A school with a website may elect to post the alert message at least 72 hours prior to the scheduled class.

(1) If emergency circumstances prevent notice to the department of class cancellation within 72 hours, the school shall telephone the department the first work day following the decision to cancel the class and explain the circumstances causing the cancellation. The school shall provide confirmation of the circumstances in writing. The confirmation is not required when posted on the school website.

(c) Traffic violator schools shall conduct classes at scheduled locations unless enrollment consists of five students or less.

(1) The class may be canceled, provided the school notifies all registered students and the department by telephone at least 24 hours in advance.

(A) Notification of cancellation may also be by electronic mail. If the school only has a postal address, the notification shall be by U.S. mail.

(2) Student notification by telephone shall be attempted at least three times. A voicemail message shall be left at the first attempt, if a voicemail system answers.

(A) An electronic reply from the student constitutes notification. Returned postal mail shall confirm notification by U.S. mail.

(3) The school shall offer to provide the registered students with an alternate class, at a charge not to exceed the cost of a completion certificate and the cost of any other certificate required by the court.

(4) The school shall maintain a class roster or student enrollment form for each class canceled for low enrollment. The form shall indicate the notification method, date(s) and time(s), and outcome of notification.

(d) Whenever a class is canceled on an emergency basis, pursuant to subsection (b) the school shall refer affected students to the department's published TVS Classroom Location List or other court approved list, unless an alternate date, time or location is provided at a charge not to exceed the cost of a completion certificate and any other cost of certificate required by the court.

(1) Under no circumstances are the affected students to be referred to a specific school.

If these conditions cannot be met by the traffic violator school, the scheduled class shall be conducted as scheduled.

(e) If a school cancels a class for any reason, the school shall post a notice of cancellation at the classroom location for 1/2 hour prior to and one hour after the start of the scheduled class, unless all registered students and the department were either notified by telephone, mail, or electronic mail as referenced in subsections (b) and (c) at least 4 days in advance of the class being canceled.